Today’s customer looks for speed and accuracy of delivery along with variety. Operations encompass all activities involved in delivering the product or service to the customer. To become a successful operations manager, one must have the thorough understanding and be able to coordinate the daily operations in an effective and efficient manner. Operations when supported by IT and Systems make this process well-organized. Operations and Systems together have become a very important area of study in Management. In an era of rapid technological change and online innovation, the courses in the Systems and Operations area will prepare one to build expert knowledge and skills to work in organizations in the digital age. The application of the latest technologies like IoT, Artificial Intelligence, and BlockChain in the functional area of Operations is proving to be a major source of competitive advantage to organizations. The study of Operations coupled with Systems will equip a learner to contribute towards increased productivity and quality at reduced costs. The MBA program in Systems and Operation Management will enable one to gain insights into technology management concepts and practices for better business decisions. With this unique combination of study, one can focus on careers in either operations management or information systems. 

Specialization Highlights

• Strong foundation in the concepts and practices in Systems and Operations Management
• Thorough understanding of advanced courses like ERP, Business Intelligence, TQM, Lean & Six Sigma, etc.
• Robust perspective on applications across domains
• Industry aligned curriculum that delivers technical excellence and supplements professional skills
• Achieve business mastery with a unique blend of Systems, Operations, and Management courses
• Analyze problems and propose actions in real-world situations as part of the Master Thesis